‌Effective Date: September 7, 2026‌

Welcome to the official Terms of Service of MOBILAX STORE, the leading e-commerce platform for premium, stylish phone cases and reliable Type-C small accessories, accessible at our official website www.mobilaxstorefr.com. These terms constitute a legally binding agreement between you, the user and customer, and MOBILAX STORE, governing all your access to and use of our website platform, product listings, ordering services, and all related features we provide to our global user community. Our team of dedicated tech lifestyle enthusiasts built this platform around the core values of independent R&D, strict quality control, and streamlined global logistics, curating every product to balance durability, sleek design, and practical functionality for your daily digital experience. By browsing our website, creating a user account, placing any product order, or otherwise engaging with our services, you confirm that you are at least 18 years of age (or have reached the age of majority in your local jurisdiction), and that you have read, understood, and fully agreed to be bound by every provision outlined in these Terms of Service. If you do not agree with any part of these terms, you may not access or use our platform for any purpose.

1. Platform Service Scope

MOBILAX STORE operates an exclusive online retail platform that specializes in selling our self-developed product lines, including shockproof phone cases with diverse design options, and a full range of high-performance Type-C small accessories such as fast charging cables, adapters, converters, HUB ports, and other related digital peripherals. All products listed on our [www.mobilaxstorefr.com] website are independently selected and tested by our internal quality control team, and every item we ship has passed strict safety tests to ensure stable, reliable long-term daily performance for all users.

These Terms of Service apply to every feature and section of our website, including but not limited to our home page, product catalog browsing, new arrivals listing, user account registration system, shopping cart function, online payment processing, order tracking system, restock alert subscription, customer support messaging, and all related interactive tools we make available to visitors. We reserve the right to modify, suspend, or discontinue any part of our platform service, temporarily or permanently, at any time at our sole discretion, with 7 days advance notification sent to all registered users via email or prominent on-site announcement, and we will not be liable to you or any third party for any such modification, suspension, or discontinuation of platform features.

2. User Account Registration and Obligations

When you choose to create a personal user account on MOBILAX STORE to access exclusive features such as saving your preferred shipping addresses, viewing your full order history, subscribing to restock alerts for best-selling phone case styles, and checking your exclusive member discount eligibility, you agree to provide accurate, complete, and up-to-date personal information as required by our registration form. You are fully responsible for maintaining the confidentiality of your account login credentials, including your account password, and you are 100% liable for all activities, order placements, and account actions that occur under your registered account, whether those actions are authorized by you or not.

You must immediately notify our customer support team via email at mavzir@mobilaxstorefr.com if you discover any unauthorized access to your account, or any suspected security breach related to your account credentials. MOBILAX STORE cannot and will not be liable for any loss or damage arising from your failure to comply with this account security obligation. We reserve the right to refuse service, delete your account information, cancel your user profile, or remove your submitted content at our sole discretion if we determine that you have provided false personal information, or you have violated any provision outlined in these Terms of Service.

You agree not to use our platform for any unlawful, unauthorized, or prohibited purpose, including but not limited to: accessing our server systems without explicit authorization, interfering with the normal operation of our website, distributing malicious software or harmful code, copying or scraping our product listings and website content for commercial use without our written approval, or harassing and abusing our customer support team with improper requests.

3. Product Information, Pricing, and Order Placement

We make every effort to display the colors, features, specifications, and details of all our phone cases and Type-C accessories as accurately as possible on our product pages. However, actual product details may have minor, non-material variations compared to what your device screen displays, due to different monitor display settings and manufacturing tolerance ranges that fall within industry standard quality requirements. All our stated product descriptions, TPU/PC material composition notes, functionality claims, and performance parameters are verified by our internal testing team before being published on our site, to ensure full alignment with the actual product you will receive.

All product prices displayed on our [www.mobilaxstorefr.com] website are listed in Euros, and are subject to change at any time without prior notice, at our sole discretion. The price you are charged for a specific product is the exact price displayed on the product page at the moment you complete your order checkout. We take extreme care to ensure that all pricing information on our platform is accurate, but occasional human or technical errors may occur, resulting in a product being listed at an incorrect lower price that does not match our standard market pricing. If we find that the price of any product in your confirmed order is incorrect, we will contact you within 3 business days after your order is placed to inform you of this pricing error, and provide you with the option to re-confirm your order at the correct adjusted price, or cancel your order for a full 100% refund with no extra fees charged.

After you submit your order and our system confirms your payment is successfully processed, we will send you an official order confirmation email to your provided email address. The completion of our order verification process, which includes payment fraud checks and product stock confirmation, constitutes the legally binding formation of a sales contract between you and MOBILAX STORE. We reserve the right to reject your order if we find your payment transaction shows suspicious fraud characteristics, if the ordered product is out of stock permanently, or if your delivery location is a region where we cannot provide valid shipping service due to logistics limitations. If we reject your valid confirmed order, we will notify you promptly and issue a full refund back to your original payment method without any unnecessary delay.

4. Payment Terms

All payment transactions completed on MOBILAX STORE are processed through our third-party PCI DSS certified secure payment partners, supporting all mainstream global payment methods including major credit cards, debit cards, and trusted digital payment services. By submitting your payment information during checkout, you confirm that you are the legal authorized user of the selected payment method, and you authorize us to charge the full total amount of your order (including product prices, calculated shipping fees, and any applicable promotional discounts applied at checkout) to your selected payment account.

We do not store full sensitive credit card or financial information on our internal servers, all payment sensitive data is fully encrypted and processed exclusively by our professional payment service providers, which meet the highest international financial security standards. You are solely responsible for any additional processing fees, currency conversion charges, or cross-border transaction fees that may be applied to your payment by your card issuing bank or payment service provider, and MOBILAX STORE cannot be held liable for these extra third-party charges.

5. Shipping, Returns and Refund Rules

All shipping services related to your order are governed by our independently published Shipping Policy, which is fully incorporated into these Terms of Service by reference. As outlined in our Shipping Policy, standard shipping for most regions takes 7 to 15 business days after your order completes our 1-3 business day pre-shipping processing period, and expedited fast shipping options are available for selection at checkout. Free standard shipping is automatically applied when your order total meets our publicly listed threshold, with no extra discount code required. All customers are responsible for ensuring the delivery address they provide during checkout is accurate and complete, and any extra cost caused by failed delivery due to incorrect address information provided by you will be your sole responsibility.

Our official Refund and Returns Policy, which is also fully part of these Terms of Service, regulates all return, exchange, and refund requests on our platform. As a core rule we strictly enforce, pure “refund only” requests where customers keep the ordered products while asking for full or partial monetary compensation are strictly not permitted under almost all scenarios. All valid return requests must be submitted within 30 calendar days after you receive your order, all returned items must be kept in unused, resalable original condition with all original packaging intact, and you must ship the item back to our designated Lyon return warehouse for our team to inspect and verify, before we process any corresponding replacement or refund. You can find full detailed terms of these rules on our dedicated Refund and Returns Policy page linked in our website footer.

6. Intellectual Property Rights

All content published on [www.mobilaxstorefr.com], including but not limited to all website design layouts, text descriptions, product images, video demonstration materials, brand logos, interface graphics, source code, and all software related to the operation of our platform, is the exclusive intellectual property of MOBILAX STORE. This content is protected by applicable copyright, trademark, and other intellectual property laws across the world. You may not modify, reproduce, duplicate, copy, distribute, resell, or exploit any part of our website content for any commercial purpose without our explicit prior written permission.

When you submit feedback, suggestions, comments, or user generated content to us (such as product reviews, usage photos of your purchased items) through our platform, you grant MOBILAX STORE a perpetual, royalty-free, irrevocable, non-exclusive worldwide right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any form for our promotional, product improvement, and business operation related purposes, without any additional compensation paid to you. You represent and warrant that you have all necessary rights to grant us this license for any content you submit to our platform, and that the content does not infringe on the intellectual property rights, privacy rights, or other legal rights of any third party.

7. User Prohibited Activities

In addition to the restrictions already outlined in these Terms of Service, you explicitly agree that you will not perform any of the following actions when accessing or using MOBILAX STORE platform:

• Use any automated program, bot, crawler, scraper, or other similar data collection and extraction tool to access, scrape, or collect data from our website without our explicit written approval
• Bypass, disable, or otherwise interfere with any security related features of our website, or any features that prevent or restrict the use or copying of any content on our platform
• Make any false malicious claims about our products, services, or team, that damage the reputation of MOBILAX STORE, our staff, or our product lines
• Resell our purchased products in large quantities for commercial business operations, without obtaining a formal wholesale partnership authorization agreement signed by our official management team
• Transmit any spam, harmful malicious code, virus, or data that may interfere with the normal operation of our website, or cause damage to the server systems supporting our platform
• Impersonate any other person, entity, or MOBILAX STORE staff member, to obtain unauthorized access to other users’ personal information, or make false representations to our customer support team

We reserve the right to immediately terminate your user account and restrict your future access to our entire platform, without issuing any refund for unused order amounts, if we determine at our sole discretion that you have engaged in any of these prohibited activities.

8. Disclaimers of Warranties

MOBILAX STORE provides our website platform, all product listings, and all related services on an “as is” and “as available” basis, without making any explicit or implicit warranties of any kind. We do not warrant that our website service will be uninterrupted, timely, completely secure, or error free, or that any defects found on our platform technical systems will be immediately corrected. To the maximum extent permitted by applicable local laws, we explicitly disclaim all implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement of intellectual property rights.

Our product warranty only covers the manufacturing quality of our own sold phone cases and Type-C accessories, as explicitly stated on the corresponding product description pages. We do not provide any additional implied warranty that our products will be 100% compatible with all third-party digital devices not specifically listed as supported on the product page.

9. Limitation of Liability

Under no circumstances will MOBILAX STORE, our directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, business interruption, or personal property damage caused by your use of our website platform or purchased products, that exceeds the total amount you actually paid to us for the specific order that gives rise to the liability claim. This limitation of liability applies regardless of the legal theory the claim is based on, including contract, tort (including negligence), or any other legal basis, even if we have been advised of the possibility of such damages in advance.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so parts of the above limitation may not apply to you, to the extent that such limitations are prohibited by your local mandatory laws.

10. Applicable Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or relating to these Terms of Service, your use of our platform, or your purchased products from MOBILAX STORE, shall first be resolved through good faith friendly negotiation between both parties. If the dispute cannot be resolved through negotiation within 30 days after one party sends a written dispute notification to the other party, the dispute will be submitted to the exclusive jurisdiction of the competent courts located in Lyon, France.

11. Modifications to Terms of Service

We reserve the right to update, modify, or revise these Terms of Service at any time at our sole discretion. When we make material changes to this document, we will update the “Effective Date” displayed at the top of the Terms of Service page, and publish a prominent notification on the homepage of our [www.mobilaxstorefr.com] website, plus send an announcement email to all our registered users 7 days before the revised new terms take effect. Your continued access to our website and placement of new orders after the effective date of the revised Terms of Service will be considered as your full acceptance of the updated terms.

12. Severability

If any provision of these Terms of Service is determined to be invalid, illegal, or unenforceable by a competent judicial authority, the remaining provisions of these terms will remain in full force and effect, and the invalid provision will be reformed to the maximum extent permitted by law to reflect the original intention of both parties as closely as possible.

If you have any questions, concerns, or inquiries about any part of these Terms of Service, you may contact our team through the following official channels:
Company Name: MOBILAX STORE
Official Website: www.mobilaxstorefr.com
Contact Email: mavzir@mobilaxstorefr.com
Contact Address: 129 Avenue des Frères Lumière, 69008 Lyon, France
Contact Phone: +(33) 4 7876 4465